Sending payment reminders

General Rules of Reminders

• We’ll only send reminders for invoices that are overdue or due—no unnecessary alerts here!
• If an invoice is blocked, even if it’s overdue or due, no reminders will be sent.
• We limit reminders to just one per customer every 24 hours. We’re all about being helpful, not spammy!

Sending Your Own Reminders

Hey unit owners and property managers! You can manually remind your customers to pay up for overdue or due invoices. But remember, just one reminder per customer in a 24-hour period, so we keep things friendly and not too pushy.

Automatic Help

Ajar has your back with automatic reminders. We’ll send gentle nudges to your payers based on when their invoice is due. Easy, right? Just another way we make sure everyone’s on top of things!