Sending payment reminders

General Rules of Reminders

• We’ll only send reminders for invoices that are overdue or due—no unnecessary alerts here!
• If an invoice is blocked, even if it’s overdue or due, no reminders will be sent.
• We limit reminders to just one per customer every 24 hours. We’re all about being helpful, not spammy!
• We send reminders and payment confirmation via WhatsApp if the customer's number is registered on WhatsApp, otherwise the notification will be sent via SMS. An additional email notification is sent if you've enabled email notifications for your customer.
• You can always switch off payment reminders by editing a specific contact's details.

Sending Your Own Reminders

You can manually remind your customers to pay up for overdue or due invoices. But remember, just one reminder per customer in a 24-hour period, so we keep things friendly and not too pushy.

Automatic Reminders

Ajar has your back with automatic reminders. We’ll send gentle nudges to your payers based on when their invoice is due. Easy, right? Just another way we make sure everyone’s on top of things!