I'm facing some maintenance issues and the guard is not available, what should I do ? – Ajar

Ajar is only responsible for getting the rent from the tenants, any issues that are related to maintenance please contact your landlord. You may contact your landlord via our Message Center.

Please note that you can now create an account at Ajar to use the Message Center.

Step 1. Visit https://ajar.ae/en/signup?type=tenant

Step 2. Fill in your details using the phone number you receive your rent notification on.

Step 3. Navigate to ‘Inbox’

Step 4. Click ‘New Message’ and add your message